Blogs

INDUSTRY NEWS

Uber to pay at least $10 million to settle suit over driver background checks

The ride-sharing service could potentially pay up to $25 million to settle a civil suit over claims that the company embellished the stringency of its background check policy.

The suit arose amid claims that Uber misrepresented their background screening process as “industry-leading” and “the gold standard” of safety measures when in fact the company’s background checks were inferior to the ones that taxi drivers undergo.

According to The New York Times, in a crunch to add drivers for their services, ride-sharing companies, such as Uber and Lyft, chose speed over quality when it came to background checks for its drivers. What resulted was a process that failed to uncover criminal records of 25 of its drivers in Los Angeles. and San Francisco, according to district attorney’s in each of those cities.

As a result of the settlement, the company must reword its safety-related language pertaining to the fee that the company charges for each ride.

The settlement, filed on Thursday in the U.S. District Court for the Northern District of California, requires the company to pay $10 million to be split equally between the district attorneys of LA and San Francisco. Uber will be required to pay an additional $15 million if it fails to comply with all of the terms of the settlement within two years.

Source: The New York Times, 4/7/2016

Sending...
Thank you for your interest in Business Information Group. We have received your message and will contact you in one business day or less.
Something went wrong. Try again
You have exceeded the number of attempts to submit this form. As a result, your IP address has been temporarily blocked.
Something went wrong. Try again

Get In Touch

Send a Message *fields required

What are your Interests?optional

Even our RFP PROCESS is state-of-the-art.

Find out why
RFP Kit

What Our Clients Are Saying

Everyone I have contacted at Certiphi has been a complete pleasure to work with. The Certiphi customer service rivals every other customer service I come in contact with. Everyone is always so professional, yet super nice! Thanks for all you do and keep up the amazing work and impeccable service that you provide!!!

Human Resources Assistant
Large Medical Staffing Firm

Thank you so much! You have such an incredible reputation within our office; I think we would all say your customer service levels are continually at about 125%!

Human Resources Generalist
Medical and Surgical Hospital

The response time has been very quick. The turnaround times are great. I love your systems and that I can go in and look at the process as its going.

Human Resources Manager
Medical Staffing Agency

It’s such a great customer service that you provide and I’m happy to tell that to anyone.

Pastoral Care Associate
Large Children's Hospital

Working with Certiphi has been such a pleasure. Certiphi has taught me so much, not just about backgrounds but also the meaning of great business.

Human Resources Specialist
Large Medical Staffing Firm
Sending...
Thank you for your interest in Certiphi Screening. We have received your message and will contact you within one business day.
Our apologies, there was an error processing your request.  Please resubmit your message or contact us at 888-260-1370.
You have exceeded the number of attempts to submit this form. As a result, your IP address has been temporarily blocked.
Our apologies, there was an error processing your request.  Please resubmit your message or contact us at 888-260-1370.

Get In Touch

Send a Message *fields required

What are your Interests?optional

You are about to leave Certiphi.com

Ok, Continue Cancel

×
×