Blogs

INDUSTRY NEWS

Class action brewing against coffee chain for FCRA violations

Starbucks was hit with a proposed class action alleging the coffeehouse chain takes adverse employment action against applicants based on the results of background checks without first providing them with a copy of their reports and a summary of rights, as required by the Fair Credit Reporting Act.

The lead plaintiff in the suit alleges that upon receiving an initial consumer report with inaccurate criminal information, a Starbucks store manager called the plaintiff and informed him the criminal history on his consumer report disqualified him from working for the coffee chain. The background check contained criminal information from another individual that was “erroneously mixed” in with the plaintiff’s information, the suit says.

The plaintiff alleges that a day after Starbucks rescinded the job offer by phone he received a copy of his consumer report.

The complaint claims that Starbucks routinely made adverse employment decisions based on the results of consumer reports without providing copies of those reports to applicants to review and dispute information that may be inaccurate or to explain the results.

“This practice violates one of the most fundamental protections afforded to job applicants under the FCRA and runs counter to longstanding regulatory guidance,” the suit says.

The suit seeks to certify a nationwide class of individuals who, since Sept. 20, 2015, Starbucks took adverse action against based on the results of a consumer report that was not provided to them by Starbucks, along with a written description of their rights under the FCRA, at least five business days before the adverse action was taken.

The case is Wills v. Starbucks Corp., case number 1:17-cv-03654, in the U.S. District Court for the Northern District of Georgia.

Source: Law360.com, 9/22/2017

Sending...
Thank you for your interest in Business Information Group. We have received your message and will contact you in one business day or less.
Something went wrong. Try again
You have exceeded the number of attempts to submit this form. As a result, your IP address has been temporarily blocked.
Something went wrong. Try again

Get In Touch

Send a Message *fields required

What are your Interests?optional

Even our RFP PROCESS is state-of-the-art.

Find out why
RFP Kit

What Our Clients Are Saying

Everyone I have contacted at Certiphi has been a complete pleasure to work with. The Certiphi customer service rivals every other customer service I come in contact with. Everyone is always so professional, yet super nice! Thanks for all you do and keep up the amazing work and impeccable service that you provide!!!

Human Resources Assistant
Large Medical Staffing Firm

Thank you so much! You have such an incredible reputation within our office; I think we would all say your customer service levels are continually at about 125%!

Human Resources Generalist
Medical and Surgical Hospital

The response time has been very quick. The turnaround times are great. I love your systems and that I can go in and look at the process as its going.

Human Resources Manager
Medical Staffing Agency

It’s such a great customer service that you provide and I’m happy to tell that to anyone.

Pastoral Care Associate
Large Children's Hospital

Working with Certiphi has been such a pleasure. Certiphi has taught me so much, not just about backgrounds but also the meaning of great business.

Human Resources Specialist
Large Medical Staffing Firm
Sending...
Thank you for your interest in Certiphi Screening. We have received your message and will contact you within one business day.
Our apologies, there was an error processing your request.  Please resubmit your message or contact us at 888-260-1370.
You have exceeded the number of attempts to submit this form. As a result, your IP address has been temporarily blocked.
Our apologies, there was an error processing your request.  Please resubmit your message or contact us at 888-260-1370.

Get In Touch

Send a Message *fields required

What are your Interests?optional

You are about to leave Certiphi.com

Ok, Continue Cancel

×
×