Company settles FCRA class action for $1.1M
Tags : FCRA Compliance
A court preliminary approved the settlement in the wake of allegations that the company violated the Fair Credit Reporting Act (FCRA) by providing inadequate disclosures that the company would be obtaining background checks for employment purposes.
Plaintiffs in the case of Moody v. Ascenda USA, Inc. dba 24-7 Intouch claimed the company failed to provide the stand-alone disclosure required by the FCRA that notified applicants and employees that background checks might be obtained for employment purposes. Rather, the company provided a form that included a liability release.
The plaintiffs claim the company invaded their right to privacy by obtaining the background checks without the necessary disclosure or consent.
The settlement class will include two distinct classes: one class of applicants or employees who signed the insufficient disclosure form and another class of individuals who were terminated or denied employment based in whole or in part on the results of their background check.
A final hearing to approve the settlement is set for March 2018.
Source: Wolters Kluwer Employment Law Daily
Everyone I have contacted at Certiphi has been a complete pleasure to work with. The Certiphi customer service rivals every other customer service I come in contact with. Everyone is always so professional, yet super nice! Thanks for all you do and keep up the amazing work and impeccable service that you provide!!!
Thank you so much! You have such an incredible reputation within our office; I think we would all say your customer service levels are continually at about 125%!
The response time has been very quick. The turnaround times are great. I love your systems and that I can go in and look at the process as its going.
It’s such a great customer service that you provide and I’m happy to tell that to anyone.
Working with Certiphi has been such a pleasure. Certiphi has taught me so much, not just about backgrounds but also the meaning of great business.
We flew through our NCQA licensure review. We very much appreciate Certiphi's help in earning a 100% score for the files!