Convenience store chain inconveniences applicants with illegal background checks, suit claims

Mapco Express allegedly failed to provide applicants with copies of their background checks prior to taking adverse action against them, denying them the opportunity to explain or dispute the information contained in the report.

The lead plaintiff in the putative class action filed in Tennessee federal court claims that southeastern convenience store chain violated the federal Fair Credit Reporting Act (FCRA) when it never provided him with a copy of his background check after the company decided to not hire him. His background check also erroneously contained expunged criminal convictions and a conviction that did not belong to the plaintiff, according to the complaint.

“Providing a copy of the criminal background report as well as a statement of consumer rights before making a final adverse employment decision arms the nation’s millions of job applicants with the knowledge and information needed to challenge inaccurate, incomplete and misleading public-records-based reports,” the complaint states. “The FCRA is designed to permit individuals whose reports are inaccurate with ample time to identify the inaccuracies and correct them before the employer has made an employment decision."

Furthermore, the complaint claims that Mapco’s background check disclosure forms contained a release of liability and other extraneous information, in violation of the FCRA.

The plaintiff is seeking to establish two nationwide classes of job applicants: one of applicants within the past five years who Mapco elected not to hire based on the results of a background check but were not provided a copy of that check, and a second class of Mapco applicants within the past five years who were provided with the inadequate background check disclosure form.

The case is Blair v. Mapco Express, Inc. case number 2:17-cv-02463 in U.S. District Court for Western Tennessee.

Source:, 7/13/2017

Thank you for your interest in Business Information Group. We have received your message and will contact you in one business day or less.
Something went wrong. Try again
You have exceeded the number of attempts to submit this form. As a result, your IP address has been temporarily blocked.
Something went wrong. Try again

Get In Touch

Send a Message *fields required

What are your Interests?optional

Even our RFP PROCESS is state-of-the-art.

Find out why

What Our Clients Are Saying

Everyone I have contacted at Certiphi has been a complete pleasure to work with. The Certiphi customer service rivals every other customer service I come in contact with. Everyone is always so professional, yet super nice! Thanks for all you do and keep up the amazing work and impeccable service that you provide!!!

Human Resources Assistant
Large Medical Staffing Firm

Thank you so much! You have such an incredible reputation within our office; I think we would all say your customer service levels are continually at about 125%!

Human Resources Generalist
Medical and Surgical Hospital

The response time has been very quick. The turnaround times are great. I love your systems and that I can go in and look at the process as its going.

Human Resources Manager
Medical Staffing Agency

It’s such a great customer service that you provide and I’m happy to tell that to anyone.

Pastoral Care Associate
Large Children's Hospital

Working with Certiphi has been such a pleasure. Certiphi has taught me so much, not just about backgrounds but also the meaning of great business.

Human Resources Specialist
Large Medical Staffing Firm

We flew through our NCQA licensure review.  We very much appreciate Certiphi's help in earning a 100% score for the files!

Accreditation Manager
Hospital System Analytics Company

You are about to leave

Ok, Continue Cancel