Blogs

INDUSTRY NEWS

Nurse Sues Background Check Company Over Alleged FCRA Violations

Plaintiff Jennifer Malatek is suing First Advantage Background Services in U.S. District Court, claiming that the 'patently inaccurate' contents of a background check cost her a job

Plaintiff's multi-state nursing license was previously suspended in March, 2015 after the Iowa Board of Nursing alleged she had tested positive for marijuana use and Malatek had admitted to using the drug. The Board restored Malatek's license in August, 2016 after she completed a treatment program and probationary terms.

Malatek applied for a nursing position with Aveanna Healthcare in November, 2021 and was contingently offered a position pending the results of a background check. Aveanna rescinded the tentative offer in February, 2022, citing the results of the returned report.

After lodging an inquiry with the company that performed the check on behalf of Aveanna - First Advantage - Malatek was issued a copy of the report. While the report included eight separate licensing sanctions, it allegedly did not include that she held a valid multistate nursing license.

Of the eight sanctions, six were in connection with the same case that had been the catalyst for her license suspension; the other two referenced the board's determination that Malatek had successfully fulfilled all requirements associated with the suspension. However, the lawsuit claims that the report also classified her license as being "suspended indefinitely," with no indication that it had been fully restored in 2016. Allegedly, the report also notes that the Plaintiff's California license was suspended in 2016 as opposed to expired.

"Instead of employing reasonable procedures, as required by the Fair Credit Reporting Act, (First Advantage) blindly collects information from unreliable third-party vendors to repackage and sell in its own employment screening products," the lawsuit claims. Malatek's lawsuit further alleges that First Advantage "has been sued under the FCRA by consumers in the past for inaccurately reporting professional license information and/or disciplinary history."

Posted: May 3, 2022


All Rights Reserved © 2022 Certiphi Screening, Inc.
This document and/or presentation is provided as a service to our customers. Its contents are designed solely for informational purposes, and should not be inferred or understood as legal advice or binding case law, nor shared with any third parties. Persons in need of legal assistance should seek the advice of competent legal counsel. Although care has been taken in preparation of these materials, we cannot guarantee the accuracy, currency or completeness of the information contained within it. Anyone using this information does so at his or her own risk.

Sending...
Thank you for your interest in Business Information Group. We have received your message and will contact you in one business day or less.
Something went wrong. Try again
You have exceeded the number of attempts to submit this form. As a result, your IP address has been temporarily blocked.
Something went wrong. Try again

Get In Touch

Send a Message *fields required

What are your Interests?optional

Even our RFP PROCESS is state-of-the-art.

Find out why
RFP Kit

What Our Clients Are Saying

Everyone I have contacted at Certiphi has been a complete pleasure to work with. The Certiphi customer service rivals every other customer service I come in contact with. Everyone is always so professional, yet super nice! Thanks for all you do and keep up the amazing work and impeccable service that you provide!!!

Human Resources Assistant
Large Medical Staffing Firm

Thank you so much! You have such an incredible reputation within our office; I think we would all say your customer service levels are continually at about 125%!

Human Resources Generalist
Medical and Surgical Hospital

The response time has been very quick. The turnaround times are great. I love your systems and that I can go in and look at the process as its going.

Human Resources Manager
Medical Staffing Agency

It’s such a great customer service that you provide and I’m happy to tell that to anyone.

Pastoral Care Associate
Large Children's Hospital

Working with Certiphi has been such a pleasure. Certiphi has taught me so much, not just about backgrounds but also the meaning of great business.

Human Resources Specialist
Large Medical Staffing Firm

We flew through our NCQA licensure review.  We very much appreciate Certiphi's help in earning a 100% score for the files!

Accreditation Manager
Hospital System Analytics Company

You are about to leave Certiphi.com

Ok, Continue Cancel

×
×