Resource Center

Joint Commission Accreditation & Certification

Question: Does The Joint Commission accredit or certify background screening firms?

Response & Analysis:

No. Based upon a thorough review of The Joint Commission’s policies detailing its accreditation and certification programs and processes, and based upon conversations with staff at The Joint Commission, it is clear that The Joint Commission does not accredit or certify background screening firms.

A background screening firm can perform its services in compliance with The Joint Commission guidelines — which Certiphi Screening does — but cannot be specifically accredited or certified.

Accreditation can be earned by entire health care organizations, such as hospitals, nursing homes, office-based surgery practices, home care providers and laboratories, while certification is earned by programs or services that may be based within or associated with a health care organization. For example, the Disease-Specific Care Certification Program is designed to evaluate clinical programs across a continuum of care and the Health Care Staffing Services Certification Program evaluates a staffing firm’s ability to provide qualified and competent staffing services for health care providers. The focus on accreditation and certification is on imposing standards on those people who deliver health care. While background screening firms such as Certiphi Screening work to safeguard and protect patients and employers by screening those applicants who ultimately provide the health care services, the intent of The Joint Commission’s accreditation and certification programs standards is to guide how care is administered and to continuously improve performance.

Founded in 1951, The Joint Commission is an independent, not-for-profit organization dedicated to improving health care for the public by evaluating health care organizations and setting standards for quality and safety in the delivery of health care. The Joint Commission evaluates and accredits more than 20,000 health care organizations and programs in the United States, and Joint Commission accredita¬tion and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards. To earn and maintain The Joint Commission’s Gold Seal of ApprovalTM, an organization must, among other things, undergo an on-site survey at least every three years.

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This document and/or presentation is provided as a service to our customers. Its contents are designed solely for informational purposes, and should not be inferred or understood as legal advice or binding case law, nor shared with any third parties. Persons in need of legal assistance should seek the advice of competent legal counsel. Although care has been taken in preparation of these materials, we cannot guarantee the accuracy, currency or completeness of the information contained within it. Anyone using this information does so at his or her own risk.

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Everyone I have contacted at Certiphi has been a complete pleasure to work with. The Certiphi customer service rivals every other customer service I come in contact with. Everyone is always so professional, yet super nice! Thanks for all you do and keep up the amazing work and impeccable service that you provide!!!

Human Resources Assistant
Large Medical Staffing Firm

Thank you so much! You have such an incredible reputation within our office; I think we would all say your customer service levels are continually at about 125%!

Human Resources Generalist
Medical and Surgical Hospital

The response time has been very quick. The turnaround times are great. I love your systems and that I can go in and look at the process as its going.

Human Resources Manager
Medical Staffing Agency

It’s such a great customer service that you provide and I’m happy to tell that to anyone.

Pastoral Care Associate
Large Children's Hospital

Working with Certiphi has been such a pleasure. Certiphi has taught me so much, not just about backgrounds but also the meaning of great business.

Human Resources Specialist
Large Medical Staffing Firm

We flew through our NCQA licensure review.  We very much appreciate Certiphi's help in earning a 100% score for the files!

Accreditation Manager
Hospital System Analytics Company

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