Blogs

INDUSTRY NEWS

T-Mobile Accused Of Conducting Background Checks Without Proper Consent

Allegations indicate that the wireless network operator illegally obtained consumer credit reports belonging to both applicants and employees.

Plaintiff Justin Grant, a former T-Mobile employee, initially lodged the suit on behalf of the proposed class in the Superior Court of the State of California; a few weeks ago, the suit was transitioned to California federal court. The suit claims that T-Mobile USA Inc. violated both the Fair Credit Reporting Act (FCRA) and the state's Investigative Consumer Reporting Agencies Act (ICRAA) by improperly conducting background research on their staff and job candidates.

Grant's claims are based on the premise that T-Mobile failed to provide proper disclosures to employees and applicants prior to conducting a background check. The complaint further alleges that T-Mobile failed to secure requisite authorizations as required under the FCRA. Furthermore, the plaintiff alleges that the contents of this background check led to his termination.

The proposed class includes all prospective employees and/or employees employed by, or formerly employed by T-Mobile in the United States who, as a condition of employment, were required to submit to a background check and who filled out T-Mobile's standard FCRA disclosure form at any time during the period beginning five years prior to the filing of the complaint. Grant and the proposed FCRA class seek compensatory and statutory damages, penalties and punitive damages.

T-Mobile responded to allegations by asserting a total of 49 "separate and distinct" defenses indicating compliance with both the FCRA and the ICRAA in handling both Grant's and the proposed class members' consumer reports. One of T-Mobile's specific claims is that the plaintiffs failed to read T-Mobile's background check disclosure thoroughly or at all.

Employers are encouraged to review all requirements associated with disclosure and consent forms associated with the FCRA and internal policies to support compliant protocols and processes.

Posted: March 26, 2021


All Rights Reserved © 2021 Certiphi Screening, Inc.
This document and/or presentation is provided as a service to our customers. Its contents are designed solely for informational purposes, and should not be inferred or understood as legal advice or binding case law, nor shared with any third parties. Persons in need of legal assistance should seek the advice of competent legal counsel. Although care has been taken in preparation of these materials, we cannot guarantee the accuracy, currency or completeness of the information contained within it. Anyone using this information does so at his or her own risk.

Sending...
Thank you for your interest in Business Information Group. We have received your message and will contact you in one business day or less.
Something went wrong. Try again
You have exceeded the number of attempts to submit this form. As a result, your IP address has been temporarily blocked.
Something went wrong. Try again

Get In Touch

Send a Message *fields required

What are your Interests?optional

Even our RFP PROCESS is state-of-the-art.

Find out why
RFP Kit

What Our Clients Are Saying

Everyone I have contacted at Certiphi has been a complete pleasure to work with. The Certiphi customer service rivals every other customer service I come in contact with. Everyone is always so professional, yet super nice! Thanks for all you do and keep up the amazing work and impeccable service that you provide!!!

Human Resources Assistant
Large Medical Staffing Firm

Thank you so much! You have such an incredible reputation within our office; I think we would all say your customer service levels are continually at about 125%!

Human Resources Generalist
Medical and Surgical Hospital

The response time has been very quick. The turnaround times are great. I love your systems and that I can go in and look at the process as its going.

Human Resources Manager
Medical Staffing Agency

It’s such a great customer service that you provide and I’m happy to tell that to anyone.

Pastoral Care Associate
Large Children's Hospital

Working with Certiphi has been such a pleasure. Certiphi has taught me so much, not just about backgrounds but also the meaning of great business.

Human Resources Specialist
Large Medical Staffing Firm

We flew through our NCQA licensure review.  We very much appreciate Certiphi's help in earning a 100% score for the files!

Accreditation Manager
Hospital System Analytics Company
Sending...
Thank you for your interest in Certiphi Screening. We have received your message and will contact you within one business day.
Our apologies, there was an error processing your request.  Please resubmit your message or contact us at 888-260-1370.
You have exceeded the number of attempts to submit this form. As a result, your IP address has been temporarily blocked.
Our apologies, there was an error processing your request.  Please resubmit your message or contact us at 888-260-1370.

Get In Touch

Send a Message *fields required

What are your Interests?optional

You are about to leave Certiphi.com

Ok, Continue Cancel

×
×