Instant Court Agent Link
Quick and efficient communication with researchers in the field is essential for providing fast turnaround time. Our RecordSquad tool allows us to instantly communicate with our court reporting agents, dramatically reducing turnaround time on court searches.
We communicate in real time with our field court reporting agents through RecordSquad, a secure, Web-based portal. This private, secure extranet site allows instantaneous ordering, tracking and reporting for physical county court searches. The site provides complete transparency during the research process and serves as a secure communication channel with our court agents.
|Speed: A seamless integration between our client ordering system and RecordSquad allows for new requests to instantly be transferred to the field.|
|Transparency: Provides us with a real-time status update of your court agent record searches.|
|Communication: Establishes a convenient, secure communication channel between us and our court reporting agents.|
|Efficient: Provides centralized management of all of our court reporting requests.|
|Security: Offers high-level security through 256-bit encryption, Transport Layer Security (TLS) technology and Risk-Based Authentication. The site is tested and certified by Verizon Cybertrust Security, a worldwide leader in providing enterprise security certification programs.|
|Privacy: RecordSquad is a private network available only to authorized users; all report information is encrypted to ensure data privacy.|
Everyone I have contacted at Certiphi has been a complete pleasure to work with. The Certiphi customer service rivals every other customer service I come in contact with. Everyone is always so professional, yet super nice! Thanks for all you do and keep up the amazing work and impeccable service that you provide!!!
Thank you so much! You have such an incredible reputation within our office; I think we would all say your customer service levels are continually at about 125%!
The response time has been very quick. The turnaround times are great. I love your systems and that I can go in and look at the process as its going.
It’s such a great customer service that you provide and I’m happy to tell that to anyone.
Working with Certiphi has been such a pleasure. Certiphi has taught me so much, not just about backgrounds but also the meaning of great business.
We flew through our NCQA licensure review. We very much appreciate Certiphi's help in earning a 100% score for the files!